I’ve heard many people say social media is not a good place
to discuss politics, but I think they are mistaken. I think social media is the place to discuss politics in the 21st century. Here I will make the case of
#SocialMediaForSocialGood.
Many of the great societies in history had iconic spots
where people would meet to exchange ideas: the Greeks had the agora, the Romans
had the forum, the French revolutionaries had their cafes. With the creation of motorized transportation,
our society has become considerably less centralized. As a result, we’re losing the iconic meeting
places of the past. Yet despite this
geographic distance, our ability to communicate has been preserved and enhanced
by the Internet and other telecommunication technologies. So while we’re more dispersed from physical
gatherings, an exchange of ideas unprecedented in world history can now take
place. The Roman forum still exists, its
just now virtual and you can participate while sitting on the toilet.
Social media facilitates much of this communication, which
comes in various forms. Baby pictures,
cat videos, listicles, cryptic messages about some people being haterz,
those weird toy unboxing videos that kids love are all perfectly acceptable uses
of social media. It’s clear the world is
a much better place now that a gif exists for every situation. Yet if we argue, as I’ve heard many say, that
political opinions do not belong amidst this raucous procession of human
expression, I’m afraid we’ll lose something vital to the proper functioning of
our democratic society.
Exchanging ideas is
extremely important for society
This rowdy election season has surprised many people with
just how diverse the United States is ideologically. Bernie Sanders and Donald
Trump have unearthed angst from their political constituents that many people
didn’t know existed, with the former driving ideology further left and the latter
blowing up the established right. Add in
the combustible mix of global terrorism, racial inequality, economic hardship,
etc., and it is clear there is a growing political divide straining our social
fabric much like the tension on a trampoline’s springs when a rhinoceros jumps
on it. It doesn’t turn out well. For the
trampoline at least.
The only way forward, the only way to add strength to the
springs, is to close the ideological gap by exchanging ideas. To discuss how to
do that, let me first make the observation that much of our political
disagreement surrounds the ideas of what is right and what is true. If you
grant me this, we can discuss how social media helps us approach these
issues.
How a society decides what is right
One of the preeminent moral and political philosophers of
the 20th century, John Rawls, developed a process of moral
evaluation known as reflective
equilibrium to help us decide what is right. A person comes to a moral conclusion by first
considering what her moral judgment is telling her and then considering
competing and affirming arguments for this view. She has come to a state of equilibrium when
this process of back-and-forth has resolved the inconsistencies in the
competing claims or, if this is impossible, when she learns how to hold the
opposing views in tension.
Consider a thoughtful person deciding whether the United
States should accept more Syrian refugees.
She sees the suffering of the Syrians and knows that life in the US
could drastically improve their standard of living and her moral intuition
tells her we should accept many refugees.
She encounters an opposing view that holds some of these people, even if
a very small number, could be terrorists and one day murder Americans. She
accepts this argument as true, there is no way to ever screen out every
potential terrorist when accepting refugees.
So her choice is to reverse her moral stance and think that we should
accept less or no refugees or she can hold the two ideas in tension, acknowledging
the risks but keeping her moral conclusion the same.
If you read that example and thought of supporting or
counter arguments, then you’re continuing the process of reflective equilibrium
for yourself. If you tell her why her conclusion
is wrong, then you’re now part of her reflective process. In this view, evaluating competing and
supporting claims is essential to
deciding what is right. If this truly is
the way to arrive at moral conclusions, then you can see how social media can
play an important role in moral judgments as it facilitates this back-and-forth
between people with opposing views. So exchanging ideas over social media, if
used correctly, is a powerful engine to move the process forward.
How a society
decides what is true
A similar process holds true as we evaluate the second
component of political disagreement, truth.
Knowing truth is very difficult. Incredibly
difficult. Most of the time, when
someone says, “I know this is true,” it is shorthand for “this idea is consistent
with any fact, feeling, or other coherence mechanism I possess.” But does that
make it true? It depends on the quality of his facts, feelings, or coherence
mechanisms.
While we possess a variety of “truth-making” mechanisms such
as logic, intuition, and sense perception, science has placed itself as the
leader of this process. Since the
Enlightenment, the scientific method has proved itself the best way for us to
establish facts about the natural world.
The process of science is to organize information into consistent ideas
that we call facts and from these facts to establish truth, but this path to
truth is not as straight as its description makes it sound. We make discoveries through research then
argue about the quality of the research, who funds it, how statistical methods
were applied, and whether it fits or overturns established theory. The process is a back-and-forth exchange,
much like reflective equilibrium for morals.
The scientific process reflects our own thinking. Each of us participates in this process of
back-and-forth, comparing facts and ideas to decide what we believe to be true. This is incredibly important in this
election. For both parties, it can seem
like the other side has a loose relationship with the truth (whether its truer
for one side or the other, this article will remain agnostic but it is worth
noting the author believes this to be a question that can be answered through
factual verification). Through an
exchange of ideas, we can better understand the facts that the opposition
espouse. If the facts are wrong, then a
process of back-and-forth may demonstrate that.
If the facts are right, then we will be forced to modify our own
views. Like moral reflection, social
media can be a powerful engine to propel societal discussion toward a better
collective understanding of truth.
Through this discussion, I’ve proposed that while society
has become geographically decentralized, it has gained an ability to exchange
ideas that is unprecedented in world history.
At the same time, we’ve become ideologically and politically polarized
with much of our disagreement swirling around what is right and what is
true. Social media can be used as a tool
to facilitate the back-and-forth communication necessary to lessen the polarization.
The examples of reflective equilibrium for moral conclusions and scientific
debate for establishing facts demonstrate social media’s potential to close the
political gap and provide clarity for many of our most jumbled issues. Social
progress is an uphill journey. Social
media is a combustible force that can help propel society forward in the
difficult road ahead. This is why we must use #SocialMediaForSocialGood.
Where to go from here
At this point I would bet many (or most) readers are thinking
that while this sounds nice and possibly true in some academic utopian fantasy,
in the real world it will never work. I
mean, have you ever read comments on YouTube?
It is well known that anonymity unmasks our inner trolls. If social media is combustible, as I say, then
could it blow up society instead? It’s possible. But social media is also not
going away anytime soon. After humanity
discovered fire, we had to figure out how to make it work for us before it
burned down our village. Perhaps we are
at a similar place with social media, we need to learn to harness its energy
before it tears us further apart. So
next post I am going to propose rules for #SocialMediaForSocialGood that will
help direct its energy into something constructive.
To tread the next part in this series click here.
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